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IT Services

Specialist IT Support For The Dental Industry & Business

Managed IT Services

Ad Hoc IT Support

Network Design

Backup & Recovery

Cloud Solutions

Cyber Security

Hardware

Software

Telephony

We Create Fully Connected Systems So You Can Focus On Your Business

At Dentech IT, our aim is to focus on your IT needs so that you can always stay focused on your patients. We understand that you need specialised managed IT support so that you don’t have to constantly worry about software issues, hardware crashes or data security. Our managed IT services will help your dental practice or business gain security, efficiency & productivity. Chat with us NOW!
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IT Support Services

Proactive support, telephone, remote and onsite. Whether it’s a software problem or hardware, we are always here to help minimise your system downtime.

Fully Managed IT Services
With IT support, one size does not fit all.

That’s why our onboarding process includes a careful review of each client’s unique needs to ensure that all of our communication is simple and easy to understand.

Our Managed IT Support covers remote and on-site support for desktops, servers and network equipment. We also include regular maintenance of all systems, pro-active monitoring, managed cyber security, anti-virus and operating system patch management.

We know that you’d rather focus on your business than stay on hold with your software vendors and Internet Service Provider. So we take care of that for you – we’ll manage all of your IT-related third-party communication on your behalf so you can keep doing what you do best.

Ad Hoc IT Support
We provide our customers with a truly Ad Hoc IT Support Service that includes telephone, remote and onsite support.

There’s no minimum contracts, no pre-purchasing requirements, and no block booking. It’s just efficient service at fixed hourly rates and NO call out fee.

Our cost-effective Ad-Hoc IT support service is perfect for business or organisations that require professional IT support, but are working within budgetary constraints.

Data Backup & Recovery

No business should be without a disaster recovery plan. In today’s digital world, cyber threats are prevalent and data breaches are common. With the right protection and regular monitoring, though, you can keep your company data safe. Dentech IT offers both In-House & Cloud Backup and Disaster Recovery services to businesses of all sizes.

In House & Cloud Backup
We recommend a combination of cloud backup of your core databases and files, alongside local imaging backup that is more comprehensive and prompt recovery.
Backup Encryption
We backup all your data with industry-grade encryption to protect your data. Backup encryption secure your backup to keep your data private, whether it is on-site, in transit, or in the cloud.
Rapid Recovery
You have the option to be able to recover whatever you need whenever you need it. Our backup service allows you to recover anything from a single file to complete servers. We can even output from a physical machine to a virtual machine.

Network & Connectivity

Complete server room setup and network cabling services. With technology at the very heart of your business, few things are more important than a solid, scalable, and secure IT infrastructure.

That’s where Dentech IT come in, offering a full range of comms room setup, network design and structured data cabling to keep your business operating at its best right around the clock.

Why Choose Dentech IT
We take the time to get to know your business and your existing IT infrastructure before developing and implementing a fail-safe plan which allows you to run the practice management software solutions on one system.

From there, we not only offer regularly scheduled maintenance, but also emergency and out-of-hours support.

Cloud Solutions & Cyber Security

Working hands on with your existing infrastructure, our IT specialists empower your business to really use the power of the cloud to its full potential, resulting in reduced costs, increased data protection, and enhanced performance.

Secure data has become a must for any business operating today. Whether it’s to protect your company’s data or that of your users, cyber security is fundamental pieces to keeping your data safe.

Cloud Services
So instead of having your files and programs run inside your network, they are stored somewhere else in the world.

We offer a wide range of cloud services, which offer increased flexibility, accessibility and scalability. We’re here to help you get the most of out your IT, so please contact us if you can’t find what you’re looking for.

Cyber Security
IT security isn’t just specific to one area of IT, quite the opposite in fact. Malicious software is getting smarter every day, and each time you interact with anything on your computer, there is a risk associated with that interaction, which is exactly why you need a comprehensive level of IT security.

Hardware & Software & Telephony

IT Hardware & Software Choices Can Be Overwhelming. Let Us Guide And Support You

Hardware
Looking to upgrade or expand your existing IT hardware setup?

Whether it’s a single PC or a whole new infrastructure requirement we can help you get the very best for your budget.

Getting you just the right specification of equipment to match your future plans without overspending unnecessarily.

Software
As authorised Microsoft partners we can supply and support a wide range of Microsoft products that suit the day to day operations of your business.
Telephony
There are many advantages of Internet phone systems compared to traditional phone setups. Let’s take a look at just some of these: Cost VoIP is considerably more cost effective than traditional landline and mobile providers.

Why is this? VoIP makes very effective use of the Internet to efficiently transport data – your call – to the recipient. No Installation of Hardware, VoIP is cloud based making the installation of traditional hardware redundant. This makes getting started, quicker, easier and more cost effective.

TESTIMONIALS

What People Are Saying

Plastico and Hackett Engineering is a world class manufacturing facility providing a wide range of metal and plastic machined and fabricated products to local and international customers.

Winson has provided exceptional support across our entire facility for more than 15 years and has been responsible for all of our IT services, internet and phone, as well as the interface between our CAD (computer aided drawing) software and manufacturing equipment.

Winson is an exceptional IT person and a man of integrity, he is meticulous, thorough, and always manages to find cost effective solutions, his support has been a vital part of our growth and success.

He is also one of the nicest people I have had the pleasure of dealing with in my 27 years with this company.

I have no hesitation in highly recommending Dentech IT.

David Schiller

Founder/Director, PH Engineering

Plaza Dental Care has been servicing the North East of Adelaide with professional and caring dental care for over 40 years. Since transitioning to more computer based operations 20 years ago we have been supported by Winson. He has provided management of our IT services, business phone and internet support, computers and accessories.

The service is very prompt, up to date and customised to our needs. He is available when and as needed…

I highly recommend DENTECH IT.

Dr. Narelle Van Velzen

Principal Dentist, Plaza Dental Care

Chruchill Dental Studio has been established since December 2014 as a part of the Churchill Shopping Centre. The owners, Vivien and Audrey have both been working at private dental clinics from different sides of Adelaide and decided to come together to form a practice that provides quality dental care in Kilburn and it’s surronding areas.

Dr. Audrey Lim

Dentist / Founder, Chruchill Dental Studio

Woodville Park Child Care Centre would be absolutely lost without Winson!

We will never look for another tech support service again. Dentech IT are always quick to the job, same day, hour, sometimes even minutes. We have received support for internet, security, phone line, technical difficulties involving recovering lost documents and more.

We will be forever grateful and consider ourselves extremely fortunate to have Dentech IT only a phone call away.

Woodville Park Child Care Centre wholeheartedly recommends Dentech IT to all!

Caroline Dixon

Manager/Director, Woodville Park Kindergarten & Day Nursery

Clovercrest Dental Surgery has been servicing the Modbury suburbs of Adelaide with passionate dental care for more than 30 years. Since 2017, we have decided to digitalize the practice with modern equipment and technologies. We are so delighted to have Winson as our IT support as he is always very efficient and professional.
He has set up new computer systems with dental operating software systems installed, business phones and internet systems. He is very approachable as well even at out of office hours.
We would highly recommend him to any business owner!
Dr. Vonny Yang

Dentist / Owner, Clovercrest Dental Surgery

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